“There are many challenges in running a home care agency. These include finding and retaining excellent caregivers and maintaining a true on duty 24/7 operation capability. Joining with Newport Home Care will enhance our ability to build on our current success and allow us to continue to provide our brand of personalized care as we continue to grow. Feel free to contact us if you have any questions about our partnership and how it may affect you.”
Dan Segal
Optimal Senior Care Solutions
Why We Joined With Newport Home Care
By partnering with Newport Home Care, our back office just got bigger, faster, and more efficient. Now we have the operational advantages of a larger company, which gives us more time to focus on what we love doing—taking care of our clients and meeting their care needs.
Better Outcomes for Our Clients
In addition to our ongoing personalized care management, we continue to offer our clients other valuable benefits:
- GPS driven clock in technology to assure timely arrivals
- Expert trained caregivers, recruited and hired in person at our local office, thoroughly screened and background checked
- Detailed care notes from your caregiver after each visit
- 24/7 Care Team support. Dedicated local staff to handle your needs, not an after hours answering service.
- Personalized Service. “High Touch not just High Tech”
Better for Our Caregivers
Our partnership also helps our caregivers. Now we can provide them with more opportunities and professional benefits:
- Consistent employment with eligibility for benefits
- 24/7 Care Team support
- RN on staff to support caregivers when a higher level of expertise is needed
- Local supervision
Working With Newport Home Care
Before joining with Newport Home Care, we made sure that Newport Home Care’s values and standards were aligned with ours. Our companies have worked together to help each other out many times over the past 10 years. In fact, over 15 years ago one of the founders of the company was my father’s caregiver and cared for him in his final days. Today, we work closely with the Newport Home Care team to ensure that all of our clients get the same care my father received.
Newport Home Care now handles:
- Caregiver recruiting and training
- Scheduling care for our clients
- Regulations and compliance issues
- Billing and invoicing
We continue to handle:
- Care management
- Assessing new client needs
- Nurturing our client relationships
- Understanding our local care community
About Newport Home Care
Newport Home Care has been a highly respected home care agency in Orange County for over 12 years. The establishment of Newport Home Care came about when its founders saw a need within the home care industry for a company that would set itself apart from the rest. Newport Home Care is here to make independence at home possible, by providing a pleasant and enhanced quality of life. Newport Home Care understands the anxiety and stress a family can feel when a loved one needs care.
Serving Orange County and Greater Los Angeles, our team of experienced and compassionate professionals understand that whether the need for care is short term or long term—the need for companionship and trust never lessens.